The backlash begins against JetBlue for sharing its passenger data with TSA contractor Torch Concepts. EPIC filed a complaint with the FTC, and a group of passengers filed a class action suit
Reuters: JetBlue won't help test airline security program
"(JetBlue) decided against further participation unless federally mandated due to concerns for customer privacy and the uncertainty of the final structure of CAPPS II," the airline said in a written statement.
AP: JetBlue Sued For Disclosing Passenger Info
The class-action lawsuit, filed in Utah's 3rd District Court, alleges fraudulent misrepresentation, breach of contract and invasion of privacy.
EPIC: Complaint and Request for Injunction, Investigation and for Other Relief
As set forth in detail below, JetBlue Airways Corporation and Acxiom Corporation have engaged in deceptive trade practices affecting commerce by disclosing consumer personal information to Torch Concepts Inc., an information mining company with its principal place of business in Huntsville, Alabama, in violation of 15 U.S.C. § 45(a)(1). JetBlue Airways Corporation and Acxiom Corporation engaged in these activities without the knowledge or consent of the affected consumers, and in contravention of public assurances that the personal information it collects would not be disclosed to third parties.
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